Puerto Plata Village, Puerto Plata

The hotel has a lot of potential with a great location and very friendly staff. However, I faced some issues with my rooms, which were outdated and had problems like leaks and ants. The service was mostly good, but there were some confusing situations with food access. Overall, it’s clean and reasonably priced, but it definitely needs some updates to enhance the experience.

My stay at the hotel had its ups and downs. While the staff was friendly, the room could have been much cleaner and had an ant issue that dampened my experience. The location is decent and offers some nice spots, but some areas felt run down and not as advertised. Overall, the value for money could be better, especially considering the state of the room.

The hotel has a beautiful location near the beach and great staff who try their best despite the challenges. Unfortunately, the rooms are quite outdated, and I had to change rooms multiple times due to maintenance issues. Service at the adult pool was friendly, but the crowded lobby made internet access frustrating. Overall, while the location is ideal, the facilities and room conditions need significant improvement.

I had a mixed experience at this hotel. The location is quite nice and the staff were friendly, but unfortunately, the rooms didn't meet my expectations. There were issues with water and some unwanted insects. Overall, it didn't feel like good value for the money I spent.

I had a mixed experience at the hotel. While the location was great with easy access to the beach and some fantastic restaurants nearby, the state of the rooms left much to be desired. On the brighter side, the staff was extremely friendly and went out of their way to ensure a pleasant stay. Dining was hit or miss, and although there were some good dishes, my experience with food poisoning overshadowed it. Overall, I would say it's a bit overrated for the price.