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Puerto Plata Village, Puerto Plata

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From76US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Apartado 716, Puerto Plata, Dominican Republic

Puerto Plata Village offers all-inclusive family-friendly accommodations in a secure environment, featuring an 18-hole golf course designed by Robert Trent Jones and unlimited water sports options. The 4-star resort is part of the Playa Dorada Complex.

Rooms & Amenities

Rooms at Puerto Plata Village include air conditioning, a mini-bar, and a flat-screen TV. Most rooms have been updated, and families can opt for rooms with 2 beds that accommodate up to 4 persons, along with private terraces in select suites.

Dining Options

Dining options at Puerto Plata Village include buffet meals and two a la carte restaurants, which require reservations. All meals feature local brand drinks, including soft drinks, beer, and wine.

Leisure & Activities

The resort features a large pool with a swim-up bar, along with a children's pool and a playground. Activity programs take place daily around the pool and beach, and guests can enjoy tennis on one of the six courts or partake in unlimited water sports such as kayaking and windsurfing.

Services & Local Area

Services at Puerto Plata Village include a 24-hour reception, babysitting, and currency exchange facilities. Parking is available on site, and nearby landmarks include Playa Bergantin and the Playa Dorada Mall, with bus transport options available within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
4 persons
24 m² 
Bed options:
2 Double beds
Shower
Air conditioning
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Superior Room
Max:
4 persons
24 m² 
Bed options:
2 Double beds
Shower
Balcony
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Suite
Max:
4 persons
50 m² 
Shower
Balcony
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Puerto Plata 2.8 mi
Airports
Gregorio Luperon International (POP) 7.5 mi
Cibao (STI) 37.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator

Sports & Fitness

  • Exercise gym
  • Kayaking
  • Tennis
  • Golf course

Services

  • 24-hour room service
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Spa & Leisure

  • Swimming pool
  • Casino
  • Night club
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone
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Location

Apartado 716, Puerto Plata, Dominican Republic
Map view
Apartado 716, Puerto Plata, Dominican Republic
Nearby
Entrada 2 playa dorada para los resorts
1700 ft
Restaurants
Le petit francois
4500 ft
Avenida Alemania Puerto Plata
La Veranda
3600 ft
Casa Colonial Hotel

Reviews and Ratings

Feedback from previous guests about their experience
60%
liked the resort and would come back again
Friendly staff
Decent dining options
Dirty rooms
Limited facilities
6.0/10
Guest rating
Rooms
5.0
Location
7.8
Service
7.0
Dining
6.0
Guest reviews
6.0/10
based on 9 reviews
6.3
6.3/10 based on 939 reviews
Kate
United States of America, January  2025
6.0/10

The hotel has a lot of potential with a great location and very friendly staff. However, I faced some issues with my rooms, which were outdated and had problems like leaks and ants. The service was mostly good, but there were some confusing situations with food access. Overall, it’s clean and reasonably priced, but it definitely needs some updates to enhance the experience.

Rooms
5.0
The rooms were quite spacious and clean, but definitely outdated. I had to change rooms two times due to a leak and ants in another.
Service
7.0
The service was friendly and helpful, although there were some hiccups regarding food accessibility.
Location
8.0
The hotel is located in a beautiful area, which adds a lot to the overall experience. However, the condition of the initial room I received made a poor first impression.
Dining
5.0
I had an issue with food poisoning during my stay, which was quite concerning. The breakfast was decent though, featuring fresh omelettes and good coffee.
Facilities
6.0
The facilities were adequate, but nothing stood out as exceptional.
James
United States of America, December  2024
5.8/10

My stay at the hotel had its ups and downs. While the staff was friendly, the room could have been much cleaner and had an ant issue that dampened my experience. The location is decent and offers some nice spots, but some areas felt run down and not as advertised. Overall, the value for money could be better, especially considering the state of the room.

Rooms
5.0
The room I was given was not up to standard; it was dirty and even had some little ants crawling around. I had higher expectations based on the pictures.
Service
7.0
The staff was genuinely friendly, the few who were attentive really went above and beyond to help us have a good time, but their numbers felt too limited.
Location
6.0
The location is okay, but some areas were in bad condition. There are nice restaurants around, but getting to some of them required more effort than expected.
Dining
7.0
Dining options were alright; I had a nice breakfast with fresh omelets and good coffee, but it was only available for one night.
Facilities
5.0
While there were facilities available, they didn't meet my expectations, and I felt they could use some upgrades.
Friendly staff
Dirty rooms
Alexander
United States of America, November  2024
6.2/10

The hotel has a beautiful location near the beach and great staff who try their best despite the challenges. Unfortunately, the rooms are quite outdated, and I had to change rooms multiple times due to maintenance issues. Service at the adult pool was friendly, but the crowded lobby made internet access frustrating. Overall, while the location is ideal, the facilities and room conditions need significant improvement.

Rooms
5.0
The rooms were really outdated and cleanliness was a concern. I had to switch rooms twice due to a leak and ants, which was quite frustrating.
Service
7.0
The staff was friendly and efficient, especially by the adult pool, but the lobby was always crowded, making it hard to connect to the internet.
Location
9.0
The location is beautiful and close to the beach, which I loved. The staff does what they can with the resources they have.
Dining
6.0
The dining options were decent, with a clean setup, fresh omelets, and good coffee, but it was only a limited experience as I stayed for just one night.
Facilities
5.0
The hotel facilities could use a major overhaul, and the pool area felt pleasant but not luxurious.
Douglas
United States of America, August  2024
5.6/10

I had a mixed experience at this hotel. The location is quite nice and the staff were friendly, but unfortunately, the rooms didn't meet my expectations. There were issues with water and some unwanted insects. Overall, it didn't feel like good value for the money I spent.

Rooms
5.0
The rooms were not as good as I'd hoped; I had issues with running water in the sink and warm water in the shower. It was also a bit uncomfortable with some gnats and ants around.
Service
5.0
The service here was friendly, but they did knock at my door quite early to clean the room, which felt a bit intrusive. They also seemed to overlook some of my complaints.
Location
7.0
The hotel is in a nice area, close to the beach, but it really needs some renovations. The staff is great with what they have, and there are good seafood options nearby.
Dining
7.0
I only ate here one night, but the cleanliness was impressive. There were options like fresh omelettes, lovely fruit, and good coffee, although they didn't frequently have the fish I wanted.
Facilities
5.0
Facilities could use improvement; it seems like there's a lot of potential but the upkeep is lacking.
Christina
United States of America, July  2024
6.4/10

I had a mixed experience at the hotel. While the location was great with easy access to the beach and some fantastic restaurants nearby, the state of the rooms left much to be desired. On the brighter side, the staff was extremely friendly and went out of their way to ensure a pleasant stay. Dining was hit or miss, and although there were some good dishes, my experience with food poisoning overshadowed it. Overall, I would say it's a bit overrated for the price.

Rooms
5.0
Unfortunately, the rooms were in really bad condition. They felt a bit outdated and neglected, which was disappointing.
Service
9.0
The service was definitely a highlight. The staff was pleasant and really went above and beyond to make sure we were having the time of our lives.
Location
9.0
The location was fantastic, close to the beach and several top-notch seafood restaurants.
Dining
5.0
Dining wasn't consistent; while I enjoyed some fresh omelets and good coffee for breakfast, I unfortunately experienced bad food poisoning one night.
Facilities
5.0
The facilities were lacking in modern amenities that I expected, which was a letdown.
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Rooms and Guests2 Guests, 1 Room